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RoboVac 30C
Stronger, slimmer, and the most convenient RoboVac to use- makes a perfect gift for your family!

12-Month Warranty

30-Day Money Back Guarantee

Product FAQ
What voltage is RoboVac rated for? Does RoboVac come with a domestic charger?

Robovac works with the voltages from 100 - 240V; a charger for the region it is sold in is in the packaging. If you want to use your RoboVac in other countries, you will need to use a plug adapter.

Which Wi-Fi networks does RoboVac support?

Supported Wi-Fi networks:
- IEEE 802.11b (Not recommended)
- IEEE 802.11g
- IEEE 802.11n (Support only for 2.4GHz)

RoboVac does not support 5GHz networks.

What should I do if I can't find my Wi-Fi network?

- Make sure you are within range of your Wi-Fi router.
- Make sure your Wi-Fi router is switched on.
- Make sure your smartphone is connected to your Wi-Fi router.
- If the SSID of your network is hidden, manually search for the hidden network you want to connect RoboVac to.

If these suggestions don't help, please contact us at support@eufylife.com for more assistance.

What should I do if I can't connect RoboVac to my Wi-Fi network?

1. Make sure the Wi-Fi network name or the password you entered is correct. If it is incorrect, please try again.
2. Check whether there are any Internet connection problems. If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again.
3. If there are too many devices connected to your wireless router at once, disconnect a few devices and try again.
4. Check to see if the side switch on RoboVac is turned on (in the ""I"" position) and make sure your RoboVac operates normally.
5. If the issue persists, long-press the Auto cleaning on/off button for 10 seconds to reset RoboVac. After you hear one beep and see the Wi-Fi status light start to flash, follow the instructions in the EufyHome app to set up the Wi-Fi connection.

If these suggestions don't help, please contact us at support@eufylife.com for more assistance.

What should I do if RoboVac is offline?

1. Make sure RoboVac's side switch is turned on (in the "I" position) and make sure your RoboVac works fine.
2. Please enter the EufyHome app and wait for 5 seconds to see if RoboVac is back online.
3. Make sure your Wi-Fi router and phone work properly.
4. If the issue persists, long-press the Auto cleaning on/off button for 10 seconds to reset RoboVac. After hearing one beep and seeing the Wi-Fi status light start to flash, follow the instructions in the EufyHome app to set up the Wi-Fi connection.

If these suggestions don't help, please contact us at support@eufylife.com for more assistance.

Where is it best to use RoboVac?

1. Use only indoors and on dry surfaces.
2. For optimum performance. It is not recommended to use RoboVac on thick (total thickness over 26 mm /1.02 in) or plush carpets
3. Do not use on very dark-colored floors.
4. Do not leave trailing cables as RoboVac may become entangled in them.
5. Do not use it on the carpets that have tassels, as the tassels may entangle RoboVac.

What objects should RoboVac avoid vacuuming?

1. Liquids.
2. Chemicals, inflammable and explosive hazardous materials.
3. Sharp objects such as broken glass, construction waste, screws, etc.
4. Burning objects such as cigarette butts, matches, and ash.
5. Pet excrement.

What is the lowest height RoboVac can pass under?

The lowest height RoboVac can pass under is 2.87 in/ 73 mm.